Sunday, August 27, 2006

Jiffy Lube caught again!

Back in North Carolina I was suspicious about my local Jiffy Lube not doing work they claimed, so I started to watch them and made a list of work they did vs. work they claimed they did and I identified significant discrepencies. I called and complained and corporate headquarters refunded my money. This time, a TV crew caught them in 5 out of 9 repairs not doing the work they stated. This is not a new problem with Jiffy Lube. At Oil Can Henry's I can watch them on a TV screen so that is where I now go for oil changes. I recommend using Oil Can Henry's, and Jiffy Lube needs to adopt this strategy as well. Its impossible for corporate to police everyone, so empower consumers to watch for themselves.

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